Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Vice President, Business Administration
The Business Administration role is responsible for the overall strategy, operations, and communications of the Markets & Localization (M&L) organization with an emphasis on the ongoing progress and deliverables. Within M&L, the function owner, is the operational heartbeat of the organization, drives accountability of deliverables and seeks common goals to be shared across all budget unit directs. The function owner drives strong partnerships through collaboration with key stakeholders EVP Directs and their staff and strategic partnership across appropriate business units.
Role Overview:
- Drive the cadence, standardization and content for business, operational and strategic drivers
- Partner with other business units and influence strategic directions to ensure alignment
- Broker and facilitate program direction discussions/conflict/resolutions
- Drive internal strategic projects focused on improving the operations of the organization, financials, and communications
Operations:
- Drive the M&L execution against the technology strategy plays
- Run the rhythm of the business; monthly, quarterly, yearly operations plan
- Work across regions/time zones to collapse the distance between technology and the regions
- Coordinate and drive operations and strategic reviews
- Develop, manage and drive the progress of team goals (in partnership with Human Resources & Finance)
- Identify efficiency opportunities and drive associated initiatives to improve performance and success of the organization
- Engage with finance partners as needed to drive business data analysis to help drive strategic decisions
- Co- lead budget with Finance and head count oversight at the overall M&L level
- Drive in partnership with Finance the annual planning process, headcount allocation, portfolio management, etc.
- Optimizing contract/vendor management
Communications:
- Set and drive regular cadence of communications to various stakeholders including internal leadership, employees, and external audiences
- Partner with Communications & Marketing to drive customer and organization communications and related items
- Co-Manage with Executive Assistant agendas/topics for staff meetings, all hands meetings, strategic off-sites and manage follow- up tasks
- Prepare updates and business reviews with executive leaders
Skills Needed:
- Ability to manage sensitive information and provide a strong sense of discretion
- Strong Analytical skills
- Strong presentation skills
- Strong written and oral communications skills
- Ability to manage across all levels of a complex environment
- Proven project management skills
- People management experience a plus
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
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Abide by Mastercard’s security policies and practices;
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Ensure the confidentiality and integrity of the information being accessed;
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Report any suspected information security violation or breach, and
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Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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